Terms and Conditions for Uploading Information and Instructions via the Platinum Secure Website

Terms and Conditions for Uploading Information and Instructions via the Platinum Secure Website

By submitting information (“Information”), instructions and/or other requests (“Instructions”) via the Platinum Investment Management Limited (“Platinum”) secure website - www.platinum.com.au you agree that:

  • you have requested access to the Platinum secure website for your convenience and have made your own independent assessment of the Platinum secure website for the purposes of submitting Information and/or Instructions, including the adequacy of the internet and its security, and you are satisfied therewith;
  • Platinum shall be entitled to rely on any such Information and/or Instructions submitted by you via the Platinum secure website;
  • Platinum shall not be responsible for carrying out any verification of Information and/or Instructions submitted by you via the Platinum secure website other than verification of your secure ID and password;
  • Platinum will not be responsible for any errors in or omissions from the Information and/or Instructions submitted by you through the Platinum secure website and Platinum has no liability for any loss arising in relation to such errors or omissions;
  • You hereby indemnify Platinum on an after tax basis (including all of its directors, officers and employees) and will hold them harmless from and against any and all losses (including legal fees and expenses) arising out of or in connection with any of them acting or relying upon any Information and/or Instructions submitted by you via the Platinum secure website;
  • Platinum does not represent or warrant that the Platinum secure website will be error free or available at all times and you acknowledge the risks inherent in the use of the internet as a transmission medium. Accordingly, Platinum will not be liable for any loss arising from the use of the Platinum secure website as a means of submitting Information and/or Instructions, including but not limited to losses arising from (i) any computer viruses, malicious code or any other technical defect (including loss, damage or corruption of data); (ii) errors or delays during transmission or receipt of Information and/or Instructions; (iii)  failure of transmission; (iv) misuse or fraudulent use or access by unauthorised persons; or (v) any circumstances beyond the control of Platinum including without limitation, unavailability or interruption of the internet or other electronic communication services;
  • Platinum will not be required to act on any Information and/or Instructions if Platinum reasonably considers that:

-          the Information and/or Instruction is fraudulent;

-          the Information and/or Instruction was received from a person or entity who is not authorised to provide such Information and/or Instruction;

-          the Information and/or Instruction is incomplete, unclear or ambiguous;

-          acting on the Information and/or Instruction may be unlawful or conflict with applicable laws;

-          the Information and/or Instruction was not received or was not received in time for the required action to be taken; or

-          by acting on the Information and/or Instruction, Platinum would be exposed to loss or liability for which it may not be adequately indemnified;

  • Platinum will acknowledge receipt of any Information and/or Instructions submitted by you via the Platinum secure website and by sending an email confirmation to the email address nominated. If you do not receive this confirmation email upon sending the instruction, please call Investor Services on 1300 726 700 (Australia only), 0800 700 726 (NZ only) or 61 2 9255 7500 to confirm receipt;
  • Information and/or Instructions received by Platinum through its secure website will stand in the event of dispute, as proof of their existence. The content and the data stored in Platinum’s systems shall constitute sufficient evidence of any such Instructions and/or Information.

You further represent and warrant that any copies of original documents that are submitted by you via the Platinum secure website are true copies of the original documents, containing original signatures (where required) that you have sighted.