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Update from Platinum Asset Management

In response to COVID-19, whilst most of Platinum’s staff are working from home, all of Platinum’s investment, investor services and business functions remain operational.

With regard to investor services, we will continue to process all valid and receipted transaction requests associated with the administration of our managed fund products.  That said, postage services may face major disruption and deliveries may not be as per the normal service.  Furthermore, in the event that there is no-one in the office to receive post, there may be delays in accepting instructions. 

We therefore encourage investors to send instructions by either email (with an attachment) or otherwise by uploading documents via Platinum’s secure client websiteIt is important that you follow-up with a call to investor services (details below) to confirm receipt of any instruction. 

Please note, we can only process a transaction if we have receipted and accepted the associated instruction.


Investor Services:

Telephone
1300 726 700 (toll-free Australia)
0800 700 726 (toll-free New Zealand)
+61 2 9255 7500 (if calling from overseas)

Email
[email protected]

 

Disclaimer DISCLAIMER: The above information is commentary only (i.e. our general thoughts). It is not intended to be, nor should it be construed as, investment advice. To the extent permitted by law, no liability is accepted for any loss or damage as a result of any reliance on this information. Before making any investment decision you need to consider (with your financial adviser) your particular investment needs, objectives and circumstances.
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