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Get in Touch

Platinum Investment Management Limited
(Trading as Platinum Asset Management)
ABN 25 063 565 006 AFSL 221935

Level 8, 7 Macquarie Place
Sydney NSW 2000
Australia

Email
[email protected]

Telephone
1300 726 700 (toll-free Australia)
0800 700 726 (toll-free New Zealand)
+61 2 9255 7500 (if calling from overseas)

Business hours
Monday - Friday, 8.30am - 6.00pm (AEST)

Facsimile
+61 2 9254 5590

Postal Address
Platinum Asset Management
GPO Box 2724
Sydney NSW 2001
Australia

(Please use postal address for fund applications and redemptions)

ENQUIRY FORM

Send us a message

Making a Complaint

Platinum seriously considers any complaints it receives about its product or services. We consider it an opportunity to improve our services and at the same time preserve our good reputation. Investors can make a complaint:

Our information brochure explains our process for handling and resolving investor complaints for the Platinum Trust Funds, Platinum Global Fund and the Quoted Managed Funds. Please refer to our Complaints Handling & Dispute Resolution Guide if you have any concerns with our service. 

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au

Email: [email protected]

Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Registry Enquiries

If you are a PTM shareholder and have questions about your PTM holdings, please contact the registry:
Computershare Investor Services Pty Ltd
Level 4, 60 Carrington Street
Sydney NSW 2000
Australia
T: +61 3 9415 4000
T: 1300 855 080 (Toll-free within Australia)
F: +61 3 9473 2500
PO Box 2975
Melbourne VIC 3001
Australia
If you are a PMC shareholder and have questions about your PMC holdings, please contact the registry:
Link Market Services Limited
Level 12, 680 George Street
Sydney NSW 2000
Australia
T: 1300 554 474 (Toll-free within Australia)
F: +61 2 9287 0303
E: [email protected]
Locked Bag A14
Sydney South NSW 1235
Australia
If you are a PAI shareholder and have questions about your PAI holdings, please contact the share registry:
Link Market Services Limited
Level 12, 680 George Street
Sydney NSW 2000
Australia
T: 1300 554 474 (Toll-free within Australia)
F: +61 2 9287 0303
E: [email protected]
Locked Bag A14
Sydney South NSW 1235
Australia
If you are a PIXX unitholder and have questions about your PIXX holdings, please contact the unit registry:
Link Market Services Limited
Level 12, 680 George Street
Sydney NSW 2000
Australia
T: 1300 554 474 (Toll-free within Australia)
F: +61 2 9287 0303
E: [email protected]
Locked Bag A14
Sydney South NSW 1235
Australia
If you are a PAXX unitholder and have questions about your PAXX holdings, please contact the unit registry:
Link Market Services Limited
Level 12, 680 George Street
Sydney NSW 2000
Australia
T: 1300 554 474 (Toll-free within Australia)
F: +61 2 9287 0303
E: [email protected]
Locked Bag A14
Sydney South NSW 1235
Australia